I have Ableton Live 9.1.1 running on OS X High Sierra 10.13.4 using a 2012 macbook pro and Ableton keeps crashing whenever I attempt to load samples into instruments. Ableton does not open when clicking directly on the app once a crash occurs, I must either restart. Posted on Apr 9, 2018 5:52 PM. Legacy OS compatibility: Live 9 is compatible with the legacy operating systems Mac OS X 10.5 and 10.6, Windows XP and Vista only up to version Live 9.1.10. Download links to the Live 9.1.10 installers can be found in our download archive. Live 9.2 and later is not compatible with Mac OS X 10.5 and 10.6, Windows XP and Vista. Ableton 9.7.5 and higher is fully compatible with macOS 10.13 High Sierra. More information can be found in their Live 9 Release Notes and on.
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I have Ableton Live 9.1.1 running on OS X High Sierra 10.13.4 using a 2012 macbook pro and Ableton keeps crashing whenever I attempt to load samples into instruments. Ableton does not open when clicking directly on the app once a crash occurs, I must either restart the computer or right click Ableton in the applications folder show package contents and open using Terminal. I noticed that Bus error 10 comes up in the Terminal report but dont know if it is significant. Can anybody help I downloaded EtreCheck and got this report :
EtreCheck version: 4.1.4 (4A203)
Report generated: 2018-04-10 01:16:16
Download EtreCheck from https://etrecheck.com
Runtime: 7:45
Performance: Below Average
Using windows on mac via boot camp.
Problem: Apps are crashing
Description:
Ableton crashes when trying to load samples into instruments and various other random times
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Adware - Adware detected.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count - Your battery may be losing capacity.
Apps crashing - There have been numerous app crashes.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Corrupt hosts file - Hosts file is corrupt.
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,1
1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core
8 RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600
ok
ok
BANK 1/DIMM0
4 GB DDR3 1600
ok
ok
Battery: Health = Replace Soon - Cycle count = 1218
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
Drives:
disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.88 GB (91.46 GB free)
Journaled HFS+
Mount point: /
Encrypted
Network:
Interface usbmodem1d112: SAMSUNG_Android
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
4 IPv6 addresses
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 42.26 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About an hour
System Load: 5.46 (1 min ago) 2.34 (5 min ago) 1.84 (15 min ago)
Configuration Files:
/etc/hosts - Count: 57 - Corrupt!
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection
Enabled
Adware:
Launchd: ~/Library/LaunchAgents/com.appart.AppArt.plist
Executable: ~/Library/Application Support/AppPolicy/AppArt -i -c 692858 -isn 3CF5222D-66E8-4405-8FC9-292EE725A5C8
Reason: Adware pattern match
Launchd: ~/Library/LaunchAgents/com.applicationstats.AppStats.plist
Executable: ~/Library/Application Support/Spigot/AppStats --protect
Reason: Adware name match
Unsigned Files:
Launchd: /Library/LaunchAgents/com.epson.ews.launcher.plist
Executable: /Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
https://raportsongs.weebly.com/chrome-browser-mac-free-download.html.
Launchd: /Library/LaunchAgents/com.m-audio.fasttrackpro.helper.plist
Launchd: /Library/LaunchAgents/com.m-audio.fasttrackpro.helper.plist
Executable: /Library/PreferencePanes/M-AudioFastTrackPro.prefPane/Contents/Resources/Launch dDaemon start
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist
Executable: /bin/bash -c if [[ ! -e '/Applications/DivX/DivX Preferences.app' ]] ; then open '/Library/Application Support/DivX/Uninstall DivX for Mac.app'; fi
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist
Executable: /bin/bash -c if [[ ! -e '/Applications/DivX Player.app' ]] ; then open '/Library/Application Support/DivX/Uninstall DivX for Mac.app'; fi
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.waves.daemon.SoundGridProtocolService.plist
Executable: /System/Library/Extensions/SoundGrid.kext/Contents/MacOS/SGProtocolService runasservice
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist
Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist
Executable: /bin/bash -c if [[ ! -e '/Applications/DivX Converter.app' ]] ; then open '/Library/Application Support/DivX/Uninstall DivX for Mac.app'; fi
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] Soundflower.kext (2.0b2 - SDK 10.10)
/System/Library/Extensions
[Not Loaded] M-AudioFastTrackPro.kext (1.9.4 - SDK 10.7)
[Not Loaded] Pen Tablet.kext (Pen Tablet 5.3.2-2 - SDK 10.8)
[Loaded] SoundGrid.kext (2.0.0)
[Not Loaded] CmUSBMassStorage.kext (1.0.7)
System Launch Agents:
[Not Loaded]
9 Apple tasks
[Loaded]171 Apple tasks
[Running] 111 Apple tasks
[Other] 2 Apple tasks
System Launch Daemons:
[Not Loaded]
35 Apple tasks
[Loaded]185 Apple tasks
[Running] 115 Apple tasks
[Other] One Apple task
Launch Agents:
[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (? 2ff475b9
- installed 2014-08-11)
[Running]com.wacom.pentablet.plist (? ace6eaba
- installed 2012-12-12)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-12)
[Loaded] com.divx.dms.agent.plist (? bf9bdaf7
- installed 2017-07-04)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062
- installed 2018-02-23)
[Loaded] com.divx.update.agent.plist (DivX, LLC - installed 2017-06-14)
[Running]com.m-audio.fasttrackpro.helper.plist (? f7e729e6
- installed 2014-11-17)
[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (? 5fd02013
- installed 2014-08-11)
[Loaded] com.divx.uninstall.converter.plist (? 9e90dee7
- installed 2017-12-01)
[Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c
- installed 2017-12-01)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (? 75cd1866
- installed 2014-08-11)
[Loaded] com.divx.uninstall.player.plist (? 664f994d
- installed 2017-12-01)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (? fc8634a3
- installed 2014-08-11)
[Loaded] com.oracle.java.Java-Updater.plist (? https://gulfheavy939.weebly.com/intel-hd-graphics-4000-driver-mac-os-x.html. 8bc469ed
- installed 2017-12-20)
[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2016-07-27)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)
[Loaded] com.epson.ews.launcher.plist (? d9ab2448
- installed 2011-01-26)
Launch Daemons:
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-12)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3
- installed 2012-11-10)
[Other]com.adobe.fpsaud.plist (? 2afb3af7
- installed 2016-05-09)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e
- installed 2011-03-10)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2
- installed 2017-12-20)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)
[Running]com.waves.daemon.SoundGridProtocolService.plist (? 409479c3
- installed 2011-01-19)
User Launch Agents:
[Running]com.applicationstats.AppStats.plist (Adware - installed 2016-12-27)
[Running]com.spotify.webhelper.plist (? 0
- installed 2013-11-06)
[Other]com.google.keystone.agent.plist (? 0
- installed )
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Other]com.google.GoogleContactSyncAgent.plist (? 0
- installed )
[Loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2016-03-17)
[Loaded] com.facebook.videochat.ashleywhyles.plist (Apple, Inc. - installed 2017-12-10)
[Running]com.iobit.MacBoosterMini.plist (Apperience Corporation - installed 2015-07-13)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. https://zpsexo.over-blog.com/2020/11/video-wallpaper-crack-free-download.html. - installed 2018-01-31)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0
- installed 2018-02-23)
[Running]com.appart.AppArt.plist (Adware - installed 2016-09-04)
[Loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (Adobe Systems, Inc. - installed 2017-11-01)
User Login Items:
iTunesHelper Application (Apple, Inc. - installed 2018-03-30)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Backup and Sync Application (Google, Inc.
(/Applications/Backup and Sync.app)
Internet Plug-ins:
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
WacomNetscape: 2.1.0-1 (installed 2012-12-12)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2012-12-12)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-03-29)
FlashPlayer-10.6: 21.0.0.242 (installed 2016-06-13)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-23)
DivX Web Player: 3.8.5.2 (installed 2017-08-07)
QuickTime Plugin: 7.7.3 (installed 2018-04-09)
Flash Player: 21.0.0.242 (installed 2016-06-13)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
SharePointBrowserPlugin: 14.7.7 (installed 2018-01-13)
AdobePDFViewer: 18.011.20038 (installed 2018-02-23)
Silverlight: 5.1.20125.0 (installed 2017-10-21)
JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-03)
User Internet Plug-ins:
ConduitNPAPIPlugin: 1.0 (installed 2013-09-18)
Google Earth Web Plug-in: Unknown (installed 2013-07-11)
Safari Extensions:
searchExt.safariextz - Conduit - http://www.conduit.com/privacy/ConduitApplicationPrivacy.aspx (installed 2013-05-19)
BestResults.safariextz - Cristian Negoita - http://www.extensionsweb.com (installed 2016-03-12) Rad studio 10.2 download.
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2012-11-03)
3rd Party Preference Panes:
Flash Player (installed 2016-05-09)
Java (installed 2018-02-03)
M-AudioFastTrackPro (installed 2014-11-17)
MacFUSE (installed 2013-08-22)
NTFS-3G (installed 2010-10-11)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count)Source% of CPU
Google Chrome Helper (11)
Google, Inc. 10
Google ChromeGoogle, Inc.9
kernel_taskApple 6
sandboxd Apple 6
WindowServer Apple 5
Top Processes by Memory:
Process (count)SourceRAM usage
Google Chrome Helper (11)
Google, Inc.1.98 GB
kernel_taskApple804 MB
mdworker (15)Apple358 MB
Google ChromeGoogle, Inc. 281 MB
mds_stores Apple200 MB
Top Processes by Network Use:
Process SourceInput
Output
Ableton Catalina
mDNSResponder
Apple296 KB
40 KB
apsdApple 38 KB
67 KB
netbiosdApple6 KB4 KB
SystemUIServer
Apple 0 B64 B
Top Processes by Energy Use:
Process (count)SourceEnergy usage (0-100)
Google Chrome Helper (11)
Google, Inc.
6
WindowServer Apple 5
Google ChromeGoogle, Inc.
2
Backup and SyncGoogle, Inc.
0
launchdApple 0
Virtual Memory Information:
Available RAM2.14 GB
Free RAM 35 MB
Used RAM 5.86 GB
Cached files 2.11 GB
Swap Used74 MB
Clean up:
~****************************************************************t@m************ *******************t
Mac Os Sierra Ableton 9 7
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert
Executable not found
~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist
/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resourc es/gconsync
Executable not found
~/Library/LaunchAgents/com.google.keystone.agent.plist
/Users/[redacted]/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundl e/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftware UpdateAgent
Executable not found
Diagnostics Information (past 7 days):
2018-04-09 23:57:18 coreaudiod Crash (once)
abort() called
*** error for object 0x7fdf8ee39988: pointer being freed was not allocated
2018-04-09 23:29:41 AAM Updates Notifier.app Crash (once)
2018-04-09 15:00:05 PenTabletDriver.app Crash (once)
objc_msgSend() selector name: _primitiveCharacterRangeForGlyphRange:
End of report
MacBook Pro, macOS High Sierra (10.13.4)
Posted on